Information You Can Access
Examples of accessible information and pages include (but are not limited to) the following, based on specialty and category:

• Personal identification information: name, email, password, and address book.
• Messages: message history and conversations.
• News and notifications.
• Adding services by specialty (e.g., hospitals, clinics, laboratories).
• Adding offers by specialty (e.g., hospitals, clinics, laboratories).
• Status of recent orders.
• Approved and rejected orders.
• Pharmaceutical and medical manufacturing companies.
• Pharmaceutical warehouses and medical supplies.
• Hospitals, pharmacies, clinics, doctors, and laboratories.
• Browsing and adding products.
• Exploring hospital, clinic, or laboratory services (operations, tests).
• Browsing offers for hospitals, clinics, and laboratories.
• Booking records.

Personal Information
What Personal Information Do You Provide?
We use personal information to prevent and detect fraud and misuse, ensuring the security of our customers and others. Examples include:

• Identification details: name, address, phone numbers.
• Location data.
• Email addresses.
• Personal descriptions and profile pictures.
• For fraud prevention (e.g., impersonation), we may require business-specific documents like:
  
  

  Pharmaceutical/medical manufacturing companies: a copy of the professional license.
  Pharmaceutical warehouses: a copy of the professional license.
  Hospitals: a copy of the professional license.
  Pharmacies: a copy of the professional license, professional practice certificate, and syndicate registration.
  Clinics: certificates for graduation, professional licensing, and Jordanian medical council membership.
  Doctors: similar to clinics, with specific documentation for professional registration.
  Laboratories: professional licensing and practice certificates.
  Uses of Your Personal Information on Medicals Bank
  Order handling: purchasing, delivery, and service display.
  Legal compliance: collecting personal data for legal purposes like identity verification.
  Communication: engaging through phone, email, or other means.
  Fraud prevention: using personal information to ensure customer safety.
   

Age Restriction
Users under 18 are prohibited from using the platform. We disclaim liability for legal, direct, or incidental issues arising from unauthorized use by minors.
 

Prices, Products, and Services
Prices for medicines follow official rates set by authorities, manufacturers, or suppliers.
Service pricing may vary depending on providers' policies.
Liability: We serve as intermediaries connecting businesses and clients and disclaim responsibility for product/service damages, shortages, or inaccuracies.


Disclaimer of Warranties
Services and information on Medicals Bank are provided "as-is" by participants, suppliers, or sellers. We disclaim explicit or implied warranties, including merchantability and fitness for a purpose. Usage of services is at your own risk.
 

Hazardous Goods Policy
Products classified as hazardous must adhere to local and international shipping regulations. Vendors are responsible for compliance with packaging and labeling standards.
 

Sales Policies and Seller Code of Conduct
Seller Code of Conduct:

• Provide accurate information and update it as necessary.
• Avoid harmful activities, manipulation, or unfair practices.
• Communicate solely through buyer-seller messaging.
• Refrain from circumventing the platform's processes.

Examples of violations:

• Misleading information or images.
• Manipulating sales rankings or prices post-order confirmation.
• Damaging another seller’s reputation or listings.
• By using Medicals Bank, you explicitly agree to all terms, conditions, and liabilities stated.